Hosted Exchange / E-mail

Secure email system for all devices

Hosted Exchange provides a high availability, cost effective business email facility which more and more companies are choosing over in-house Microsoft Exchange servers. The main reasons are the increased levels of failover that hosted exchange typically brings. In addition, companies achieve a far better return on their investment, so rather than your business spending thousands of pounds to purchase and setup an exchange server, you simply pay a small monthly subscription based on the number of mailboxes you have.

Hosted exchange is expected to be adopted by over 50% of the UK’s small and medium sized businesses over the next couple of years.

As more and more small to medium size business adopt flexible working, the requirements to share email, calendar and contact information grow, with secure and synchronised data between mobile devices being paramount; including access of information from anywhere and a wide variety of devices and from any location.

Key Features

Standard

  • Exchange server 2010 latest technology, latest functionality giving you the best experience.
  • Stringent security and environmental control, your data is protected by encryption and the latest antimalware, spam and virus software.
  • 1GB storage. (1GB of storage would typically give in excess of 100,000 standard documents).
  • Importing of your current email is possible; we can supply you with instructions.
  • 9% available guarantee, confidence that your email will be available when you require it.
  • Shared Calendars & tasks, maintains business continuity.
  • No minimum mailboxes: from 1 seat.
  • Online support for all email problems, Email any question to us and we will respond within 24 business hours.
  • Data backed up in the event of disaster recovery.
  • UK based General Helpdesk chargeable, pay only when you need help.

Advanced

  • Black and White list, control unwanted emails automatically.
  • All emails stored in UK data centre, under Data Protection Act 1998.
  • Anti-Spam and Anti-Virus, protect yourself from receiving viruses and spam emails.
  • Spam email report, allows you to see received spams, prevents important emails being missed and blacklisted.
  • Multiple aliases include admin@, info@ etc. coming into your mail box.
  • Importing of your current email is possible; we can supply you with instructions.
  • iPhone and iPad compatible support; you can receive emails wherever you are.
  • Data backed up in the event of disaster recovery.
  • Synchronisation with PC, iPhone and iPad, removes duplication of message/response when you get back to the office.

Pro

  • Exchange server 2010 latest technology, latest functionality giving you the best experience.
  • Stringent security and environmental control, your data is protected by encryption and the latest antimalware, spam and virus software
  • Unlimited archive emails stored and retrievable.
  • Send and receive encrypted email protected against data theft over the internet.
  • Dedicated account manager, point of contact for your business needs.
  • Assisted migration, import of email.
  • Data backed up in the event of disaster recovery.
  • Importing of your current email is possible; we can supply you with instructions.
  • 9% available guarantee, confidence that your email will be available when you require it.
  • Shared Calendars & tasks, maintains business continuity.
  • No minimum mailboxes: from 1 seat.
  • Black and White list, control unwanted emails automatically.
  • All emails stored in UK data centre, under Data Protection Act 1998.
  • Anti-Spam and Anti-Virus, protect yourself from receiving viruses and spam emails.
  • Spam email report, allows you to see received spams, prevents important emails being missed and blacklisted.
  • Multiple aliases include admin@, info@ etc. coming into your mail box.
  • Importing of your current email is possible; we can supply you with instructions.
  • iPhone and iPad compatible support; you can receive emails wherever you are.
  • Data backed up in the event of disaster recovery.
  • Synchronisation with PC, iPhone and iPad, removes duplication of message/response when you get back to the office.
  • UK based Telephone helpdesk for all email problems, Monday to Friday 8.30—5.30.

Frequently Asked Questions

What is my Hosted Exchange mailbox limit?

The mailbox limit on our Hosted Exchange service is up to 10GB –  Subject to product purchased.

Will I stop receiving e-mail if I go over my storage limit for my account?

Yes, you will be warned when you reach 90% of your limit but will continue to send and receive until your limit is reached.  You many then need to archive some emails.

I currently use Outlook with a POP3 / IMAP account. Why would I want to use Brookland Hosted Exchange service?

Outlook offers mail, calendar, contacts and tasks for a single user. When you add an Exchange server, you now have access to the same features for your group, including meetings, and access to any shared calendars. You also have access to public folders, which can be shared between group members. These folders can contain email messages, files, contacts, calendars, tasks, and memos, allowing you to get the best from Outlook as a group.

How often do you patch/update the Exchange server?

Our servers may have to be taken off line for essential maintenance and software updates from time to time, you will be given prior notification and the work will be undertaken between 8pm and midnight to reduce impact on your email.

During this downtime, you may not be able to connect to the Exchange servers via your MS Outlook or via WebMail (Outlook Web Access). Depending on which servers are being worked upon, you may intermittently lose access for some or part of this downtime. NB: During downtime you will not miss any email as all email will be collected on our failover servers and are automatically routed to your inbox as the primary servers come back online.

What versions of Outlook are supported?

Our Hosted Exchange service utilises the latest version of Exchange 2010 and fully supports the following versions of Outlook; 2007 and 2010.

Wouldn't I be able to better protect my messaging solution by keeping it in-house?

Your email system is more secure with experts like Brookland, who react to evolving security threats and deliver data loss protection with automated back-ups and disaster recovery services.

My current solution is free or less expensive. Why spend more just for e-mail?

Hosted Exchange is a better way to share email, calendar and contact information and get more done. Your employees can have “Anywhere Access” to email. Customers can benefit from greater information sharing and collaboration. And your business is always online so you can increase connectivity, without increasing your IT staff.

What if I can't access my computer when I'm travelling? How do I stay in touch?

There are absolutely NO hidden fees. Pricing for our Hosted Exchange service is clearly published on a per user per month service. Unlike many of our competitors, the price you see is the price you will pay.

Are there any hidden fees?

There are absolutely NO hidden fees. Pricing for our Hosted Exchange service is clearly published on a per user per month service. Unlike many of our competitors, the price you see is the price you will pay.

Do I have set-up costs for my exchange mailboxes to Brookland?

We want your migration to Brookland to be as smooth as possible, if you have helpdesk or Pro (optional) our team with over 15 years’ experience in working with exchange, will work with you to ensure a seamless transition.

What savings will I make by hosting?

Replacing capital expenditure with usage based payments like a utility or mobile phone. No need to invest in your own servers, storage, back-up, racks, perpetual licensing and, most importantly, no need to employ dedicated technical staff to manage your email service.

What if my business changes?

Our products are scalable, it is quick and easy to add and remove users, scaling up or down as your business requires ensuring your company does not pay any more than it has to.

How many aliases can I have on Hosted Exchange?

Max of 5 additional aliases are available for no charge.

Join the revolution that is enhancing businesses ten-fold.