With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

How to Get Support

A member of our support team will talk with you first to determine the nature of the problem, then provide you with a 6 digit connection code. Please call our Helpdesk on 020 8652 2600.
You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Enter your 6-digit PIN code:

          
  

 
 

You will find the answers to security questions and system configuration requirements on our FAQ page.

For earlier support methods, please