With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

 

How to Get Support.

  1. Contact our Helpdesk on 020 8652 2600.
  2. A member of our support team will talk with you first to determine the nature of the problem.
  3. The technician will then provide you with a 6 digit code which needs to be entered below.
  4. Once connected the technician will be able to see and control your screen, in order to resolve your problem.

 

You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.